Privacy Policy

1 Introduction

Who we are and the scope of this Privacy Policy.

kamajp operates the online betting platform accessible at https://kamajp.cam (the "Platform"). We are committed to protecting the privacy and security of all personal information you provide to us.

This Privacy Policy describes how kamajp collects, uses, shares, and protects the personal data of individuals who visit our Platform, register an account, or place wagers on our sports betting, live casino, togel (Indonesia's traditional numbers lottery), and slot products.

This Privacy Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy. By accessing or using the Platform, you confirm that you have read, understood, and agree to this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, you must discontinue use of the Platform immediately.

2 Data We Collect

The types of personal information kamajp collects from you.

2.1 Information You Provide Directly

When you register for a kamajp account, we collect the following information:

• Personal Identifiers: Full legal name, date of birth, gender, and nationality.
• Contact Information: Email address, telephone number, and residential address (street, city, province, postal code).
• Financial Information: Bank account details (account holder name, bank name, account number) or e-wallet identifiers (OVO, DANA, GoPay) for deposits and withdrawals. Note that kamajp does not store full credit or debit card numbers; these are processed securely by our payment gateway partners.
• Identity Verification Documents: Government-issued identification (KTP, passport, driver's license), proof of address (utility bill, bank statement), and in some cases, selfie photographs for KYC (Know Your Customer) verification.
• Account Credentials: Username, password (stored in encrypted form), and security questions if configured.

2.2 Information Collected Automatically

When you use the kamajp Platform, we automatically collect certain technical and usage data:

• Device Information: IP address, browser type and version, operating system, device model, screen resolution, and unique device identifiers.
• Usage Data: Pages visited, time spent on each page, referring URL, betting history (stakes, odds, outcomes), game play history (rounds played, win/loss results), and search queries within the Platform.
• Geolocation Data: Approximate geographic location derived from your IP address to ensure compliance with regional gambling regulations.
• Cookies and Similar Technologies: See Section 5 for details on our use of cookies and tracking technologies.

2.3 Information from Third Parties

In certain circumstances, we may receive data about you from third-party service providers such as payment processors, identity verification services, or affiliate partners. This data is used solely to verify your identity, process transactions, or prevent fraud.

3 How We Use Your Data

The purposes for which kamajp processes your personal information.

kamajp uses your personal data for the following purposes:

3.1 Account Management & Service Provision

• Creating and maintaining your kamajp account.
• Processing deposits, withdrawals, and bonus credits.
• Enabling you to place wagers on sports events, live casino games, togel draws, and slot machines.
• Providing customer support via live chat and email.
• Sending account-related notifications (withdrawal confirmations, bonus notifications, security alerts).

3.2 Compliance & Legal Obligations

• Verifying your identity and age to ensure you meet the 21+ age requirement.
• Conducting KYC (Know Your Customer) and AML (Anti-Money Laundering) checks as required by applicable law.
• Detecting and preventing fraud, money laundering, bonus abuse, collusion, and other prohibited activities.
• Responding to legal requests from law enforcement or regulatory authorities.

3.3 Platform Improvement & Analytics

• Analyzing usage patterns to improve Platform performance, user experience, and game selection.
• Conducting A/B testing to optimize site layout and feature placement.
• Identifying technical issues, bugs, or security vulnerabilities.

3.4 Marketing & Promotional Communications

• Sending promotional emails about new games, bonus offers, and special events (you may opt out at any time).
• Displaying personalized offers within the Platform based on your betting preferences.
• Contacting you with surveys or feedback requests to improve our services.

3.5 Responsible Gaming

• Monitoring betting behavior to identify potential signs of problem gambling.
• Enforcing deposit limits, loss limits, and self-exclusion requests.
• Providing access to responsible gaming tools and resources (see our Responsible Gaming Policy).

4 Data Sharing & Disclosure

When and with whom kamajp may share your personal data.

kamajp does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data in the following limited circumstances:

4.1 Service Providers

We engage trusted third-party service providers to assist with platform operations, including payment processors (for BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay transactions), identity verification services, cloud hosting providers, customer support software, and email delivery services. These providers are contractually bound to use your data only for the specific services they perform on our behalf and to maintain strict confidentiality.

4.2 Game Providers

When you play live casino games or slots, certain session data (user ID, bet amounts, game outcomes) is shared with our licensed game providers (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Pocket Games Soft, Spribe) to enable gameplay and settlement. These providers are bound by their own privacy policies and industry-standard data protection obligations.

4.3 Legal & Regulatory Compliance

We may disclose your personal data if required to do so by law, court order, or regulatory directive, including to:

• Comply with gambling licensing requirements and reporting obligations.
• Respond to lawful requests from law enforcement or government agencies.
• Protect the rights, property, or safety of kamajp, our users, or the public.
• Enforce our Terms & Conditions or investigate suspected violations.

4.4 Business Transfers

In the event that kamajp is acquired by or merged with another company, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such change in ownership and given the opportunity to delete your account if you do not wish to continue under new ownership.

5 Cookies & Tracking Technologies

How kamajp uses cookies and similar technologies to enhance your experience.

kamajp uses cookies, web beacons, and similar tracking technologies to improve Platform functionality, analyze usage, and deliver personalized content. A cookie is a small text file stored on your device by your web browser.

5.1 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function properly, including session management, login authentication, and security features. These cannot be disabled.
• Performance Cookies: Collect anonymous data on how visitors use the Platform, such as which pages are most popular and whether users encounter errors. This helps us improve site performance.
• Functional Cookies: Remember your preferences (language, timezone, display settings) to provide a more personalized experience.
• Advertising Cookies: Track your browsing activity to deliver relevant promotional offers. These may be set by kamajp or by third-party advertising partners.

5.2 Managing Cookies

You can control cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, but disabling essential cookies may prevent you from using certain Platform features. To opt out of third-party advertising cookies, you may use browser extensions or industry opt-out tools.

6 Security Measures

How kamajp protects your personal data from unauthorized access and misuse.

kamajp implements industry-standard security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• 256-Bit SSL Encryption: All data transmitted between your device and kamajp servers is encrypted using Secure Socket Layer (SSL) technology with 256-bit encryption — the same standard used by banks and financial institutions.
• Access Controls: Personal data is stored in secure, access-controlled environments. Only authorized personnel with a legitimate business need can access customer information.
• Password Protection: All passwords are hashed using strong cryptographic algorithms. kamajp staff cannot view your plaintext password.
• Two-Factor Authentication (2FA): Optional 2FA is available to add an extra layer of account security.
• Regular Security Audits: We conduct periodic internal and third-party security audits to identify and address vulnerabilities.
• Firewall Protection: Our servers are protected by advanced firewall systems to prevent intrusion attempts and DDoS attacks.

While we take every reasonable measure to protect your data, no method of electronic storage or transmission is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

7 Data Retention

How long kamajp retains your personal information.

kamajp retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.

7.1 Active Accounts

While your account remains active, we retain all associated personal data, betting history, and transaction records to provide ongoing service and ensure compliance with legal obligations.

7.2 Closed Accounts

If you voluntarily close your account or if kamajp permanently terminates your account, we will retain certain data for a period of 7 years from the date of closure to comply with:

• Gambling licensing and regulatory record-keeping requirements.
• Anti-Money Laundering (AML) and financial audit obligations.
• Legal claims or disputes that may arise during the statutory limitation period.

After the mandatory retention period expires, your data will be securely deleted or anonymized so that it can no longer be used to identify you.

7.3 Marketing Data

If you opt out of marketing communications, we will cease sending promotional emails immediately but will retain your opt-out preference indefinitely to ensure we do not contact you again.

8 Your Rights

What rights you have over your personal data and how to exercise them.

Under applicable data protection laws, you have the following rights regarding your personal information:

8.1 Right of Access

You have the right to request a copy of all personal data kamajp holds about you. You can download your account data directly from your account settings, or contact our support team for a comprehensive data export.

8.2 Right to Rectification

If any of your personal information is inaccurate or incomplete, you have the right to update it. Most details can be edited directly in your account profile; for changes requiring verification (e.g., name change), contact customer support.

8.3 Right to Erasure ("Right to be Forgotten")

You may request deletion of your personal data in the following circumstances:

• The data is no longer necessary for the purposes for which it was collected.
• You withdraw consent (where consent was the legal basis for processing).
• You object to processing and there are no overriding legitimate grounds for kamajp to continue processing.

However, we may be legally required to retain certain data for compliance purposes (see Section 7) even after you request deletion.

8.4 Right to Restrict Processing

You may request that kamajp temporarily suspend processing of your data in certain circumstances, such as while we verify the accuracy of disputed information.

8.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format (e.g., CSV or JSON) and to transmit that data to another service provider.

8.6 Right to Object

You may object to processing of your personal data for direct marketing purposes at any time. You can opt out of promotional emails by clicking the "Unsubscribe" link in any marketing email or by adjusting your communication preferences in your account settings.

8.7 How to Exercise Your Rights

To exercise any of the above rights, please contact kamajp customer support via live chat or email at support@kamajp.cam. We will respond to all requests within 30 days.

9 Children's Privacy

kamajp's strict policy on underage users.

If we discover that a user is under 21 years of age, we will immediately:

• Suspend the account.
• Delete all personal data associated with the account.
• Void any pending bets and confiscate any account balance (as permitted by law).
• Report the matter to the appropriate authorities if required by local law.

If you are a parent or guardian and believe your child has provided personal information to kamajp, please contact us immediately so we can take appropriate action.

10 International Data Transfers

How kamajp handles data transfers across borders.

kamajp operates internationally and may store or process your personal data in countries outside Indonesia. When we transfer data across borders, we ensure that appropriate safeguards are in place to protect your information, including:

• Using service providers that comply with internationally recognized data protection standards.
• Implementing standard contractual clauses approved by data protection authorities.
• Ensuring that data centers maintain ISO 27001 certification or equivalent security standards.

By using the kamajp Platform, you consent to the transfer of your personal data to jurisdictions that may have different data protection laws than Indonesia, provided that such transfers are made in accordance with applicable legal requirements.

11 Changes to This Privacy Policy

How kamajp will notify you of updates to this Privacy Policy.

kamajp reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. Material changes will be communicated to you via:

• Email notification to your registered email address.
• Prominent notice on the kamajp homepage.
• In-Platform notification upon your next login.

The "Last Updated" date at the top of this document reflects the date of the most recent revision. Your continued use of the Platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

12 Contact Us

How to reach kamajp with privacy-related questions or concerns.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how your personal information is handled, please contact us using one of the following methods:

• Live Chat: Available 24/7 in English and Bahasa Indonesia via the Platform
• Email: support@kamajp.cam (typical response time: within 2 hours)
• Timezone: All support hours are stated in WIB (Western Indonesia Time, UTC+7)

For privacy-specific enquiries, please mark your email subject as "Privacy Request" to ensure it is routed to our data protection team for expedited handling.